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How To Tell If You Have Received The Correct Bittle/Bittle X Robot Dog?

Question: I am confused by the product packaging and not sure if you sent me the right robot.

Answer: we use the same packaging boxes for Bittle and BIttle X.  If you order a Bittle but receive a package with “Bittle X” marking, or vice versa,  you can check the text label next to the barcode.  That text identifies what’s inside the packaging.

The following box contains a BIttle STEM Kit - Pre-assembled:

Bittle X Robot Dog

 

The following box contains a BIttle X - Construction Kit based on the barcode label:

Bittle/Bittle X Robot Dog

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